Help and Frequently Asked Questions

General

Formats

Audio Messages

General

What are Text Messages?

These are messages which have been transcribed and edited. They are organised into 2 groups, namely (i) Appearance & Reality and (ii) 2 Temptation Scenes. Messages are further listed in chronological order based on the date they were preached.

What is Printer version?

Printer version is an option available when viewing the text messages on-line. It removes all other details leaving only the text message. When you select File Print, only the text message will be printed.

How do I download Text Messages?

Text messages can be downloaded in 2 formats: HTML and PDF. We recommend that you download the PDF version. For more information on PDF format, see below.

For .htm format: In the Text Messages page, right click on the message title. Select 'Save Target As' then choose the folder to save the text message to.

For .pdf format: In the Text Messages Page, right click on PDF link in the required message. Select 'Save Target As...' and choose the folder to save to.

Can I read the text messages on my handheld/mobile device?

You can read the downloaded PDF files on your handheld or mobile device if Adobe Reader is supported on your device. Currently Adobe Reader is available for devices running Microsoft PocketPC, Palm and Symbian operating systems. For more support details and to download a version of Adobe Reader for your device, check this Adobe Reader link.

If your handheld or mobile device does not support viewing of PDF files but supports viewing of web pages or plain text files (*.txt), you can save the message as a .htm file or as a text file. To do this, left-click on the message description to display it. Select 'File' from the menu and choose 'Save as'. In the dialog box that opens, under 'Save as type' option, choose either 'Web page (HTML only)' or 'Text file (.txt)'.

Formats

What is PDF format? Why should I use this format?

A PDF formatted message will appear in the original form that it was prepared and thus is recommended for print. You will need Adobe Reader to view PDF formatted files.

If you have installed Adobe Reader, you can view the PDF version of the message on the screen by clicking on PDF associated with that message. You may have to wait a while before the Adobe Reader window opens).

To download a PDF message to your computer, right click on PDF associated with that message, select 'Save Target as' and choose the folder to save the file to.

How do I get a free copy of Adobe Reader?

Get Adobe Reader Click this button to download a free copy of Adobe Reader for your PC, Palm, PocketPC or other devices from Adobe's website.

How do I print text messages from the screen?

We recommend that you print the PDF version of the message. If you have installed Adobe Reader, click on PDF in that message. Adobe Reader will open and show you the message. In Adobe Reader window, click on 'File' menu and choose 'Print' or click on the Printer icon.

If you wish to print the message in .htm format, open the message by clicking on the message title. Select the Printer Version to display only the text message. (This step may not be necessary for some browsers).

From the menu, select 'File' and then 'Print'. Alternatively, you can right click to open a dialog box and then select 'Print'.

Audio Messages

How do I listen to the Audio messages?

You may listen to the Audio message directly from the Internet (Streaming Audio) or download it to your computer first before playing it either on your computer  or transfer the file to a personal/portable MP3 player and then listen to it. We recommend that you download the Audio message to your computer so that you can listen to it at your convenience and you can also make copies, forward the file or keep it for future use. Use Streaming Audio as a means to sample the Audio message before downloading it to your computer.

Streaming Audio: You will need RealPlayer installed on your computer to listen to the streaming Audio. Click on the LISTEN link of the required audio message. The RealPlayer application will pop up and play the message. It is normal to experience a few seconds delay before you start to hear the message. You must be connected to the Internet all the time you are listening to streaming audio. The speed and reliability of streaming depends on the bandwidth and quality of your internet connection and that you may experience breaks in audio and line drops.

Downloading MP3 audio: Right-click on the MP3 link of the required audio message and choose 'Save Target As' to download and save the MP3 message file to your computer. Due to its large size, the MP3 file may take a while to download, depending on the speed of your Internet connection. You will need an MP3 player installed on your computer like Microsoft Windows Media Player, RealPlayer, MusicMatch Jukebox, dbPowerAmp Audio Player and WinAmp to play the downloaded MP3 file.

How do I download Audio messages?

Right-click on the MP3 link in the required audio message and choose 'Save Target As', then choose the folder to save the message to. Please note that although the audio messages are compressed in MP3 mode the files are still quite large and may take a long time to download depending on your connection speed. Please note that the downloaded file's name is not the same as that shown in the Title column.

I cannot play the downloaded Audio message on my PC. What should I do?

In order to play the MP3 file on your PC, you need to install a MP3 player application. You can download and install players like Microsoft Windows Media Player, RealPlayer, MusicMatch Jukebox, dbPowerAmp Audio Player and WinAmp to play your MP3 messages.

The Audio message starts/ends abruptly. What is wrong?

Some messages may start and/or end abruptly in the midst of a sentence. This is inherent in some of the messages. There is nothing wrong with your computer nor the downloading process.

Why is the Audio message noisy or not so clear?

Quite a few messages were recorded "live" many years ago so the sound quality may not be very clear. It is inherent in some of the messages that hissing and/or background noises can be heard. There is nothing wrong with your computer nor your soundcard.

Why can't I hear the downloaded MP3 messages on my personal/portable MP3 player?

MP3 Messages in this website are encoded at 32kbps, 22KHz mono and using VBR (Variable Bit Rate) encoding. Some MP3 players may not support this sampling rate. Most PC-based MP3 players like Microsoft Windows Media Player and MusicMatch Jukebox should be able to play these audio message files as well as convert them to different formats.

Some non-PC-based MP3 portable or personal audio players may not support the message sampling rate or VBR encoding (check the user manual of your player to see what bitrates are supported). There are software tools available for the PC like dbPowerAmp Music Converter and Switch sound format converter that allow you to convert the MP3 message to another MP3 bitrate (e.g. to 64kbps), to Constant Bit Rate (CBR) or to a different audio format like WMA (Windows Media Audio) which is supported by a growing number of audio players.

Can I hear the downloaded MP3 messages on my PDA?

You can play the MP3 messages on your PocketPC by downloading and installing Pocketmusic on your PocketPC PDA. This is currently the only PocketPC application we know that can play the MP3 files without conversion. If you are able to convert the MP3 files to 64kbps and above (see above), then you should be able to play the converted files on most MP3 players available for PDAs.

We have not tested players available for other PDA platforms such as Pocket-Tunes for Palm OS and Real Player Mobile for Palm OS, PocketPC and some Nokia devices (Real Player Mobile can only play MP3 files encoded at 64kbps or higher).

Which MP3 player is capable of playing the MP3 messages?

MP3 Messages in this website are encoded at 32kbps. Some MP3 players may not play well at this sampling rate. The table below shows several brands of MP3 players that can play these messages but is not an exhaustive list - there are many new players released each month that are also able to play them. You can also read the user manual or check with the device manufacturer whether the device can play 32kbps, 22KHz mono, VBR (Variable Bit Rate) encoded files.

BRANDMODEL
AiwaXP-25
PanasonicSL-MP50, SCVK550, SCPM 147, RX-029
PhilipsExpanium EXP101, EXP301, EXP211, EXP511, Philips AZ1530, AZ1155, Micro Hi-Fi System MC-M250
SonyD-CJ501, DCJ01CSKIT
iRiverSlimX iMP-350, SlimX iMP-400, SlimX iMP-450, ChromeX iMP-150
Others Aiko AK-DVD2820, Luxman LD2200D, Pioneer DV355, Samsung DVS428 DVD Player
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